FAQ

We specialize in a curated selection of Parisian-inspired contemporary fashion, including cardigans, coats, dresses, hoodies, bags, accessories, cardholders/coinpurses, eyewear, and hats. Our pieces blend elegance with modern cool, perfect for everyday style.

Many of our items, such as hoodies, cardigans, accessories, and bags, are designed with a versatile unisex appeal. Specific products like dresses may be tailored for women, but we encourage all customers to explore our collection based on their personal style.

We offer global delivery to most regions, excluding parts of Asia and a few remote areas. You can check availability during checkout.

We provide two options: Standard Shipping via DHL or FedEx for $12.95 (delivery within 10-15 days after dispatch) and Free Shipping for orders over $50 via EMS (delivery within 15-25 days after shipping).

All orders are processed within 1-2 business days before shipment.

Yes, once your order is shipped, you’ll receive a confirmation email with tracking information to monitor its journey.

We accept returns within 15 days of receipt. Items must be unused and in original condition with tags attached. Please contact our customer service team at [email protected] to initiate a return.

For hygiene reasons, eyewear and accessories like hats may not be returnable unless defective. Please check specific product details or contact us for clarification.

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.

Absolutely. We use encrypted payment processing to ensure your data is protected.

No, you can checkout as a guest. However, creating an account allows you to track orders and save preferences for future shopping.

Reach us anytime at [email protected] for assistance with orders, returns, or any inquiries. We’re here to help!

Maisonkitsune Store is based at 1315 Rainbow Road, Goodyear, US 85338, and operates online at clothingofficialco.com, serving customers worldwide with style and sophistication.